Get a quote first, then follow this guide to package your tapes safely. DAT tapes are resilient, but transit can be rough — packaging matters.
Submit your quote request via the contact form. We will reply within one business day with a confirmed quote and the shipping address. Do not send tapes before receiving our address by email.
Follow the packaging guidelines on this page carefully. Tapes that arrive damaged due to inadequate packaging cannot be processed, and we cannot accept responsibility for transit damage.
Place a piece of paper inside the package with your full name, email address, the service you requested, and the number of tapes enclosed. This helps us match your parcel to your order immediately.
Always use a tracked and insured shipping service. Send us the tracking number by email once dispatched. We will confirm receipt within one business day of delivery.
Once the job is complete and payment is received, we ship your original tapes back together with your new media. Return shipping is at the customer's cost and will be agreed upon beforehand.
We can receive from any courier. These are the most common options from within Europe:
Using a courier not listed? No problem — contact us and we'll confirm.